สถานี Sinchon × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

We stayed in a Room with a private bath. The Room was very spacious, and both the interior and the bath were clean and beautiful, making it easy to relax and unwind. The amenities were well stocked, so we felt right at home. The bath was also large and comfortable, and the provided hair dryer, shampoo, and other items were high quality. The staff were very courteous as well, which made our stay pleasant—we were very satisfied. Personally, it was the best Accommodation I have stayed at so far. I would love to stay again. Thank you.

We stayed here as a couple in our sixties while sightseeing in Nagano Prefecture. We were impressed by the warm welcome upon arrival and the courteous service from the staff during meals. It truly came through how much they value each and every guest. Whether it was the way the dishes were served or how the tableware was arranged, everything reflected great care and attention to detail. The food was, of course, outstanding—delicious and wonderful in every way. We are grateful to, and deeply impressed by, the head chef. The building was not particularly new, but it was well cleaned, and we were able to spend a very pleasant time here. We travel to many places, but this Accommodation was truly exceptional. It was an Accommodation where you could feel genuine care in everything they do. The staff took great care of us. Thank you very much.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

This is our second year staying here. We visit every year around this time. The baths are excellent, the staff are very courteous, and the food is delicious. Our favorite is the Chinese restaurant on the second floor—the fried rice is especially good. We’ll likely be back again next year.

A relative was hospitalized in Matsumoto, so I had to stay here on short notice. I chose it mainly for the convenient location near the station and the checkout time, but the Room was spacious and bright, with a well-balanced level of digital features, which felt very relaxing. The large public bath also displayed crowding status, so I could enjoy a leisurely soak during a quieter time. Highly recommended.

The Alpine view from the Room was simply breathtaking! We stayed in a Superior Twin and loved the double-size beds, as well as the relaxing table area (sofa). The bathtub was also spacious, and there were bath salts, so we could truly unwind. We only had breakfast, but the rice porridge was delicious and very satisfying. It snowed the night before, so the mountain scenery was absolutely stunning—we would definitely like to return again at the same time next year.

It is not a luxury Hotel, but the Room interior and carpets were clean, there was hardly any noise, and we were able to relax as a couple. Asama Onsen may be small, but we enjoyed it at a comfortable water temperature and could take our time. The staff were also kind and left us with a very positive impression.

I stayed here on a trip to Shinshu. The Facilities and interior feel a bit dated, but the Onsen was clean, as if it had been renovated. The meals were very generous, and I was extremely satisfied. The older staff member who served our meal made us feel at home, and I was happy that they even saw us off.\n\nAccommodation rates in central Matsumoto are high due to inbound tourism, so I appreciated that this Accommodation is about a 15-minute drive to Matsumoto Castle and also has an Onsen.\n\nOne minor point not related to the Hotel: the Onsen town feels old, and it was disappointing that there wasn’t much to do after check-in.

I made a Reservation without doing much research because it looked good, and it turned out to be the perfect choice. The nostalgic charm of the Showa era is beautifully balanced with modern Facilities, making the stay extremely comfortable. All of the staff were genuinely kind and welcoming—the hospitality was outstanding. The meals were also delicious; even though I’m on a diet, I finished dinner and was completely full. Breakfast felt lighter (not small in portion), and perhaps because it was Japanese-style, my weight didn’t increase much, which was a relief. The private bath doesn’t require a Reservation—if it’s available, you can use it—so I enjoyed it twice without any hassle. Since the number of guests per day is limited, it was quiet with a calm, adult atmosphere, and I could truly relax. Thank you very much.

Overall, I think it is a very good Hotel. (What was good) - It had a double bed. Many Hotels in the same price range often have a semi-double, but this one was spacious and I slept well. - The unit bath was relatively large and comfortable. - Breakfast showed thoughtful touches throughout within a limited budget. If you approach it with that perspective, I think you will be satisfied. There were also a few small discoveries—some items I’d like to add to my home-meal repertoire. - Because the dining area is small, there is a system where you choose and reserve a breakfast time slot at 10-minute intervals using a designated card. I thought it was a clever idea. (Points to note) - The pillow was on the low side. However, there was an extra pillow available, so it may be intended for guests who prefer something higher. - The sleepwear/pajamas are poncho-style, so if that feels uncomfortable for you, I recommend bringing your own pajamas. Once I fell asleep, it wasn’t an issue. (Other) Maybe because the price range is reasonable, or because it was during spring break, there seemed to be many families with children. It feels like an Accommodation that is friendly to families raising kids. The service was great—everyone on staff greeted us with smiles. I would stay again.

I stayed here recently to see the projection mapping at Matsumoto Castle. The location is very convenient as it is close to Matsumoto Castle, and the Hotel was clean. My Room was on the 1st floor, so I didn’t need to use the elevator, and since the bath was also on the 1st floor, it was very convenient. About 10 cm of snow fell in one day, and I could see a snow-covered Matsumoto Castle the next morning, which became a wonderful memory. The Hotel staff were kind and made my stay pleasant. Thank you!

It was my first visit to Sugimoto in a while. The facility and rooms remain beautifully maintained. A calming, classic atmosphere. Delicious soba noodles. Everything was just as it always is. Consistency is something rare and precious, but you can always find it at Sugimoto, which I deeply appreciate. I look forward to staying again. Thank you very much!

We stayed here with a large group in January. First of all, the traditional kura-style building is truly one of a kind. It has been beautifully renovated to suit modern needs while preserving the charm of classic Japanese architecture. It’s even more impressive in person than in photos, and you can really enjoy the building itself—perfect for anyone who loves architecture. The living room feels incredibly open, and even with a big group it never felt cramped. The kitchen was surprisingly spacious, and it was stocked with more than enough cookware and appliances. There was also a great variety of tableware, all stylish, which made cooking even more enjoyable. The dishwasher in particular was large and high-performance, making cleanup easy even for a big group. There are multiple bedrooms as well, so everyone can rest comfortably. This Accommodation is ideal for the purpose of “staying together as a large group and relaxing.” Overall it’s very spacious, so we could spend time there without feeling self-conscious. We only ordered breakfast, but it was simple Japanese food and very delicious. For lunch and dinner we arranged our own meals—buying ingredients at nearby supermarkets (Tsuruya and AEON are conveniently close) and cooking ourselves—and that became part of the fun of the stay. With such well-equipped facilities, this place is especially recommended for those who enjoy cooking. Even though it was cold around New Year’s, the inside was warm and comfortable. The separate hinoki bathhouse was amazing; you heat the indoor bath yourself, but the scent of hinoki wood and the atmosphere were truly relaxing. There is also another bath in the main house (with a modern tub), which you can use as well—and we appreciated the thoughtful touch of underfloor heating in the changing area there. We were highly satisfied with everything—the space, facilities, and overall atmosphere—and would love to visit again in a different season.

I stayed here for business. It was my first time, but I chose this Hotel based on its location in front of Matsumoto Station, the Accommodation Fee, and other users’ Reviews. As others have mentioned, the front desk staff were courteous and left a very positive impression. I didn’t have breakfast this time, but since it is highly rated in Reviews, I would definitely like to try it next time. If I have the opportunity, I would like to stay at this Hotel again. Some guests may notice that the building and Facilities feel a bit dated, but it didn’t bother me much. One issue: when using the shower, a significant amount of hot water leaked from the handle area of the bathtub faucet, which was quite concerning. It seems like something that could be fixed with a simple repair, so please address it if possible. (Room 625)

I stayed here the night before my trip to Kamikochi. I arrived a little early, but the staff kindly accommodated me and let me into my Room ahead of time. Thank you very much.

After snowfall from the previous day, Matsumoto Castle was covered in a beautiful winter scene. We enjoyed a stroll through the charming castle town and then headed to the Hotel. Perhaps because of the local area, the soba at dinner was excellent, and we also really enjoyed the hot pot from the fair. The dining staff were especially pleasant: we were seated without waiting, clearing was quick and everything was kept clean. We are very grateful. Thank you. We also took a short walk around Asama Onsen town, visiting the drinking spring and Yakushiji Temple. The oshinko mochi from a nearby shop was delicious. Next time, I’d like to take my time and walk around more. Itoen Hotel is affordable and well located—this one as well. The Room was quiet, and the view from the large public bath on the top floor was outstanding. It turned into a wonderful trip. Thank you.

The guest Room was clean, and the in-room bath was excellent! The meals were generous and delicious! Since it was semi-private, we hardly ran into other guests, so we could relax and enjoy our stay, and the service was just right and very comfortable. Thank you!

We had a very comfortable stay. Thank you very much. We look forward to staying again.

I stayed here to visit Matsumoto Castle the next morning. It was closer than I expected, and it was very convenient that I could keep my car parked there even after checkout. The breakfast bread was also delicious.