Kamenoi Hotel Nagatoro Yorii

We stayed for one night and two days after sightseeing in Nagatoro with my elderly parent. The staff member in charge of the Shuttle Service at Yorii Station was very courteous and kindly helped so that my parent, who has difficulty walking, could get on and off without strain. As it has been renovated, the Facility was bright, our Room had a great view, and everything was very clean. The Onsen was also wonderful, and the lockers in the changing area were easy to use. If I had to ask for one thing, it would have been nice to have body lotion available.Unfortunately, the meals were not particularly memorable. The breakfast buffet was fairly standard as well—though the croissants were very good. There were sweets and tea in the guest room, but it would have been even better if there were welcome drinks or snacks in the lobby. Also, there was a rather high step into the bathroom in our Room, which my parent found a bit difficult due to mobility issues. Even though it was crowded on the day we stayed, both the kaiseki dinner and breakfast buffet ran smoothly. With Shuttle Service from the station as well, we would like to stay again when visiting Nagatoro.

Thank you for having everything perfectly prepared even though we arrived just one hour after making the Reservation.I deducted points because the Onsen water in the in-room bath would not heat up so we had to use tap water, and because it stayed cold in the early morning even with the air conditioner on.That said, we were happy to try local Saitama specialties at dinner, such as catfish, and the shakushina pickles were delicious. We really appreciated being served regional dishes. Breakfast also included Musashino udon, which we enjoyed. And although it’s not a local dish, the gratin was outstanding.For this level of service at this price, I have no complaints.It’s also a hidden train-view spot. It can be hard to choose where to stay in Saitama, but now we have another great option. Thank you very much.