Zao Shiki no Hotel

It was a truly wonderful Hotel.The free-flowing natural hot spring with milky water, the Yamagata beef-focused dinner, the breakfast buffet that was outstanding in both quality and variety, the tastefully designed guest rooms, and the warm, welcoming hospitality of the staff—all were excellent. We were also able to reach Okama Crater in Zao in about 30 minutes by car without getting stuck in traffic.Thank you very much to all the staff. We would love to stay again.

I stayed at Zao Shiki no Hotel.This was my first trip to Yamagata, and in short, it was such a wonderful Hotel that I definitely want to come back.About the Room: when I requested a Room with a great view, they kindly upgraded me to one on the top floor. The view was truly stunning, and with the large open windows, I could have looked out forever.The Room was spotless and felt luxurious, with Ryukyu tatami mats and Simmons beds. The lighting was plentiful and bright, making it very comfortable. The toilet also had thoughtful features like automatic lighting and an auto-opening/closing lid—overall, the facilities were excellent.On arrival, there were welcome treats in the fridge (yokan and kiwi), and even the hand towel was a proper towel-type oshibori—small touches that made me feel well cared for.The Onsen was also fantastic. The large public bath and open-air bath inside the Hotel were spacious and relaxing, with great views. In addition, “Hanareyu Hyakuhappo,” an annex Onsen within walking distance, offers milky white sulfur spring water flowing directly from the source. With an open-air bath and footbath as well, it’s a perfect way to enjoy an authentic Zao-style Onsen. It felt like a real hot spring with mineral deposits floating in the water, warming me through to my core.For dinner I chose Yonezawa beef sukiyaki and shabu-shabu—everything was delicious with generous portions. I couldn’t finish dessert because I was so full, but they thoughtfully prepared it so I could enjoy it back in my Room (and it looked like other guests did the same).There is also complimentary service at the front desk until 9:00 PM with drinks, snacks, and ice pops. Having an ice pop after bathing was especially refreshing. There were several flavors; I tried mango and milk—both were excellent.Breakfast buffet options were plentiful as well. In particular, Yamagata’s local soup (with beef tendon) was outstanding—I left fully satisfied even in the morning. Honestly, every meal item I tried tasted great.Most impressive of all was the staff’s hospitality. Everyone greeted us with warm smiles and attentive service; at checkout they waved until our car disappeared from sight—it genuinely moved me.Overall: amazing views, wonderful Onsen experiences (including both baths), delicious food throughout، และ exceptional service—all in one outstanding Hotel.When visiting Yamagata again، this is absolutely where I'd choose to stay again۔