DoubleTree by Hilton Osaka Castle

We chose this Hotel because our child was interested in Osaka Castle. We were surprised at how much larger Osaka Castle looked than we had imagined when viewed from the Room and the lounge. It is definitely worth seeing.We used the lounge during breakfast and the refreshment service. Breakfast offered a reasonable variety, and we were satisfied. The snacks during the refreshment service were fewer than expected, and for all three days the only cake available was chocolate cake, so it would have been nice to have at least one more option.Having a whole banana available was very helpful for our child.While using the lounge, there was spilled juice near the juice station, and before we noticed it our child got their clothes dirty. A staff member immediately came over to help us. It seemed like a previous guest may not have returned the lever quickly enough, causing juice to overflow, so it wasn’t really the Hotel’s fault; however, throughout our stay we received apologies from various staff members, including a manager. Their professionalism in both manner and words truly reflected top-class service.Thank you very much for all your thoughtful support.Our whole family had a very comfortable stay.

I used the day-use service as I didn't have time for a trip. The staff and the Room were excellent, allowing me to enjoy a comfortable and extraordinary experience. Since it's nearby, I would love to visit again for a refreshing break.