ANA InterContinental Appi Kogen Resort

We stayed for four nights this time.In fact, we had stayed here before and were so impressed by the Accommodation’s atmosphere and service that we knew we wanted to come back, so we chose this place again without hesitation.I still vividly remembered how delicious the restaurant meals were last time, so this time we decided to dine at the restaurant all four nights. Every dish was truly excellent, and I looked forward to dinner each day.That said, after eating out continuously, I started to feel a bit of heaviness in my stomach around the third day. A staff member noticed right away, and on the fourth day they kindly created and served a new lighter menu for me.It was delicious and gentle on my stomach—I was genuinely happy and moved. I sincerely appreciate such thoughtful attention.Housekeeping and amenities were also impeccable, making our stay very comfortable. The Onsen was clean and relaxing as well, and we enjoyed it many times.The Facility, service, and food were all outstanding—there was nothing to complain about.I would absolutely love to stay here again on our next visit. Thank you very much.

I had wanted to stay here for a long time, so I came with my son when he returned home. During afternoon tea and aperitif time, we enjoyed thoughtful and delicious food and drinks, and were able to relax with live music. Our Room had a garden, so at night we gazed up at a sky full of stars. Hearing an owl call from the woods was also a memorable experience that truly made us feel close to Appi’s nature. The Room was spacious and functional, and I felt it was designed with guests in mind. Thanks to the staff’s dedicated hospitality, we had a very pleasant stay. It was disappointing that the open-air bath was unavailable due to the earthquake. One reason I chose this Hotel was because it has an open-air bath, but I wasn’t informed it couldn’t be used until after we arrived. It would have been better to be notified in advance, or to have some alternative service offered in place of the open-air bath. Still, everything else—including the Room—was wonderful, so even without using it we were more than satisfied. One more thing: during afternoon tea, I noticed that one server’s uniform was stained. Since this is such a lovely Hotel, paying attention to details like that would make it even more appealing. This is a Hotel I would definitely like to visit again. Since I live in the prefecture, just knowing I can come back makes me feel motivated at work as well. Thank you to all the staff for providing such a wonderful time—my son was very happy too, and this has become a special place for us both.