Hotel Shiki no Yakata Hakone Ashinoko

I traveled solo as a woman, and I would definitely like to stay again. It was a wonderful Accommodation. I could feel the staff’s thoughtfulness in so many ways. I requested the Shuttle Service, and when we arrived, they first had everyone sit down and then called us to the counter when it was our turn to check in, so there was no need to stand in line unnecessarily. The Room was spotless—not a speck of dust—and the comfortable sofa, plentiful power outlets, and the in-room bath were all extremely clean with a great view; it was perfect. The large public bath was just as clean and wonderful. From both the large public bath and the in-room bath, we could hear many Japanese bush warblers singing; it was my first time ever bathing while listening to so much birdsong. Having both sleepwear and loungewear for inside the building was also very helpful. All necessary amenities were provided.As for the food, it seemed even the plates were warmed before serving, and there were plenty of hot dishes, which I really appreciated. There was also sparkling wine for a toast; I’m not good with alcohol, but they let me choose alcoholic or non-alcoholic options. They refilled my water right away and didn’t ask whether I wanted to order drinks either—so for someone like me who usually eats with just water, it felt very comfortable and reassuring. From what I overheard, they did ask neighboring guests about drinks, so I think they considered whether or not each guest needed prompting. They also served each course at a great pace.I ordered both dinner and breakfast and was completely satisfied.Points that concerned me → This is largely because my understanding of Hakone is limited, but the road used by the Shuttle Service is quite mountainous, and I got carsick on both trips. I don’t usually get motion sickness easily; another 15 minutes might have been risky for me. On the way back from the museum you took me to (where you dropped me off), I returned to Odawara by bus without feeling sick at all—so perhaps buses are simply more stable? Just in case, having waterproof sick bags placed in each seat pocket might provide peace of mind. Next time I will take motion-sickness medicine before boarding.Separately from that: I chose a Plan that included afternoon tea, but since it seems there are dedicated teaspoons for it (special utensils), stains stood out on them noticeably. The cutlery brought with my meal and canelé had no issues at all—so if those special teaspoons are difficult to maintain properly, perhaps there’s no need to use dedicated ones.I’ve listed what concerned me above, but there were far more wonderful points than anything else—it truly became an amazing refreshment from everyday life.Thank you very much.

Our family of four stayed one night in the Miyabi Wing.We could feel the attention to detail throughout the building, starting with the ceiling, and everything we needed was provided, so we were able to relax comfortably.It was our first time staying at an Accommodation that had not only a hair dryer but also a hair iron.There were two standard EV chargers in the parking lot, and we were able to charge for 1,000 yen per session.While enjoying the wonderful views of Lake Ashi and the surrounding mountains, we used the open-air bath in our Room many times.The large public bath was also very clean and had a sauna; my daughter said it felt great.The French cuisine was excellent—from dessert all the way to the canelé we received as an in-room meal.We visited to celebrate our younger child’s school entrance, and it became a truly memorable trip for our family.This is an Accommodation we would love to visit again.Thank you for your hospitality.