รีวิวและความประทับใจจากผู้เข้าพักที่ Shirahama Coganoi Resort & Spa - 5หน้า

(จังหวัดวากายามะ/นังกิชิราฮามะ) [ทั้งหมด 172 ห้อง]
คะแนนรวม
4.51
ยอดเยี่ยม (575)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.38
  • สิ่งอำนวยความสะดวก
    4.31
  • การบริการลูกค้า
    4.56
  • อาหาร
    4.56
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.68
  • ความพึงพอใจ
    4.55
  • 4.83
    トコリン

    It was a spectacular view and very comfortable!

    The hospitality and service were excellent, and the Onsen and open-air bath were spacious and comfortable, allowing us to see the stars at night. The room was also spacious, and the view was spectacular. Since we had a multiple night stay, the breakfast buffet was the same, so a little variety would have made it perfect.

  • 4.33
    まっちょ

    The Onsen was great.

    I visited for the first time in two years. As expected, the Onsen is nice. Everyone at the Hotel provided pleasant service, and I am satisfied. I would like to visit again. Thank you very much.

  • 5.00
    ヤヒト

    Relax anytime you visit!

    I use it every time I go to Shirahama! The atmosphere of the Hotel is good, the Room is spacious, the open-air bath and garden lighting are beautiful, and I always have a relaxing stay.

  • 5.00
    コンタカ

    Great value for money!

    This was my first stay, but the staff's service, the restaurant's food, and the quality of the Onsen were really good. I think the building is old, but it was well cleaned and had a sense of cleanliness. The price was reasonable for a one-night stay with two meals, and I was satisfied. I would like to use it again when I visit Wakayama. I was very impressed by the foreign staff who had studied a lot and spoke polite Japanese.

  • 5.00
    シゲル

    It is the best Hotel.

    I am grateful for the kindness of all the staff. The bath was also at a perfect temperature and was excellent. If I have the opportunity to visit Shirahama, I would definitely like to stay at Koganoi. Thank you very much.

  • 5.00
    おバーズゆっこ

    I am pleased.

    This time, I am in charge of the Reservation. I booked two Rooms for a total of four people: my husband, my father, and my uncles, for their usual golf trip. Koga no I (Koga no I) is my husband's favorite, and he came back truly satisfied, saying they were very well taken care of this time as well. The food, of course, the pleasant service from the staff, and the Onsen are all very good. Listening to their happy stories makes me want to visit Koga no I (Koga no I) again. It's a Hotel that satisfies us no matter how many times we visit.

  • 4.83
    みーのんまま

    I stayed with my dau...

    I stayed with my daughter. I learned from the taxi driver on the way that the property had been newly rebuilt, so my expectations were high. Upon arrival, the doorman greeted us warmly, and although the front desk staff seemed a bit inexperienced during check-in, they provided pleasant service. Both dinner and breakfast were buffets with a wide variety of live offerings, and the desserts at dinner were particularly plentiful and delicious. There were so many options that I was disappointed not to be able to try them all. The garden illumination after sunset could be enjoyed both up close and from the room, offering enjoyment from various angles. The onsen had slightly slippery water that felt good on the skin. The outdoor bath with a depth of 120cm was not suitable for children, but for adults, the water pressure seemed to soothe tired muscles. The only downside was that the faucet in the room's washbasin did not close properly. If not closed consciously, it would continue to drip. Other than that, it was a very satisfying stay. I would like to use it again if I have the opportunity.

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  • 5.00
    軽井沢の冬は寒い

    The hospitality was great!

    I visited during the three-day holiday in November. Although it was crowded due to the holiday, each and every one of the Hotel staff was very kind, and their service was heartfelt, making it a Hotel that warmed me from the inside. In particular, I am truly grateful to the person who welcomed us upon arrival, everyone at the Japanese restaurant, and the person cleaning the pool. Even though our interactions were brief, they were all very kind. Even with a challenging three-year-old in tow, we were able to have a very comfortable stay.

  • 5.00
    一休ハルコ

    It was good.

    The building seemed old, but it was good enough to be acceptable. The meals were buffet-style with a wide variety, and I ended up overeating because I wanted to try everything, but everything was delicious. My elderly mother ate an astonishing amount, and we felt thoughtful attention from check-in to check-out. One issue was that we checked in after dark, and the entrance was a bit hard to find, which caused some confusion. There were narrow turns before reaching the entrance, and I was worried if large vehicles could manage, but there might have been another route. I would have appreciated clearer signage.

  • 5.00
    shampoo-hat

    Not close to the sea and not the latest, but a top-class Hotel

    Both the interior and the Room were clean, and the staff's service was excellent, making it feel like the best Hotel. The bath, which is one of the selling points, is superb! Since it is located on a hill, the view from both the bath and the Room is excellent. The decorations and lighting in the Hotel and garden are also enjoyable. If your trip is not for swimming, this Hotel is one of the best options around Shirahama. With the use of a coupon, it was affordable, and perhaps because it was a weekday in the off-season, we were even upgraded, allowing us to enjoy an unparalleled stay.

  • 4.67
    さくビーグル

    The meals were very delicious.

    The Facility is a bit old, but the Room was spacious and clean, which was nice. Above all, both dinner and breakfast were buffets, and all the dishes were delicious and carefully prepared, so I ended up eating too much. I am very satisfied, including the Onsen.

  • 4.17
    けんけんくま

    First Time at Koga no I

    I visited on a day when I could stay reasonably for the meals and onsen. The onsen had a good quality of water and was wonderfully soothing, but like other reviewers, I felt the open-air bath was a bit too deep. For dinner, the grilled turban shell and the dessert muskmelon were delicious. Breakfast was great with freshly made rice balls, rolled omelet, grilled fish, and French toast, and the simple flavors of whitebait and cod roe were also subtly delicious. The nighttime illumination had a playful touch and was enjoyable.

  • 4.50
    なんちゃて看護師

    The view is excellent.

    We were healed by the warm smiles of the staff and were well taken care of. The view from the 10th floor was excellent, and the Room was clean and comfortable. The response was very polite when we inquired about the key. The open-air bath was also excellent. The meals were buffet-style, with so many options like freshly fried tempura and steak that it was hard to choose. However, I was a bit disappointed that there wasn't as much sashimi as expected, so I couldn't make a seafood bowl, which is why I gave it four stars.

  • 5.00
    はかせ？

    I enjoyed it to the fullest.

    It was only one night, but we enjoyed the indoor pool on both days. The bath was also very nice. The room was spacious and clean. Every dish at dinner was delicious, and the porcini pasta was the best. My child also said they want to go again! We definitely want to stay again. Thank you very much.

  • 5.00
    さらきっちゃん

    The deep bath is the best.

    The Room also has an ocean view with a wonderful scenery, and the bath is simply amazing. Each dish was very delicious.

  • 4.17
    ねこ&ニャンタ

    It exceeded expectations.

    I felt the staff's efficiency from the check-in process. It was helpful that they carried our luggage to the Room. The Room was spacious and had a very good view. The dinner buffet was also very delicious, with grilled fish in Saikyo style, pasta, pizza, steak, and sushi from the open kitchen. I think the restaurant staff were also very attentive. It was a special Plan with a 4 PM check-in, but we enjoyed it enough. We will use it again.

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  • 5.00
    ＠エミリー

    It did not rank high in the satisfaction rankings.

    I chose this place because it ranked high in the satisfaction rankings on a travel site. As per the rankings, the meals, room, price, and service were all satisfactory. Also, the illumination seen from the balcony window at night was very beautiful. However, it was a bit disappointing that at check-in, we had to decide the breakfast start time in 15-minute increments. It felt somewhat rushed, and I couldn't relax. I think the purpose is to avoid congestion, but I wished it could be in 30-minute increments at least.

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  • 4.17
    にゃあにゃあ万頭

    A Rewarding Trip to Shirahama

    I visited a property called Koganoi in Shirahama with my late mother over 30 years ago. I booked this place because it feels like I can trace back nostalgic memories. This time, it's a reward trip for surviving the summer heat. The hot spring in Shirahama is colorless, transparent, and odorless, but it feels slightly slippery and gently envelops the body. I think I was able to soak in it slowly even though it was hot because the indoor bath has a semi-open-air structure. It's a very relaxing space with a wonderful bath. The dinner at Japanese restaurant Kamishima reminded me of the Japanese autumn I had almost forgotten. The menu, using autumn ingredients like matsutake mushrooms, grouper, and chestnuts, was all carefully prepared and delicious, making me happy. Moreover, the service was excellent. The timing was well-coordinated, with moderately enjoyable conversations, making it a good dining experience. The story of "Mikan Chicken," raised with mandarin peel added to the feed, was interesting as it also informed me about sustainable efforts. It turned out to be an overly rewarding trip. Thank you very much.

  • 4.00
    arco3608

    The breakfast and di...

    The breakfast and dinner buffet was wonderful. The tempura and rice balls at the live corner were very delicious. The night pool & jacuzzi were in a private state, allowing for a relaxing and luxurious time. It was unfortunate that the equipment like the hairdryer in the Room was old, but the view from the Room was also great, and the staff's response was very kind. I would like to use it again.

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  • 5.00
    ジェンヌ5

    First Stay in Shirahama

    I wanted to go to Adventureland, so I looked for Stays. As per the Review, there was an indoor pool open until 9 PM, an open-air bath, and the buffet was delicious and satisfying. Highly recommended for families with children! We had a fun trip.

  • 4.67
    lixiang

    Full from the buffet.

    I stayed for the first time. The staff always greeted me with a smile and were very accommodating, which made me feel good. The room was spacious, and the windows were sparkling clean, allowing me to enjoy the beautiful view. The bath had a separate washing area and tub, allowing for a relaxing soak, and it was frequently cleaned, making it comfortable. The meals were all delicious, and it was great to have plenty of freshly made dishes from the open kitchen. I ended up eating too much for both dinner and breakfast. I was full and able to relax. Thank you very much!

  • 3.17
    メバル

    Bubble Heritage

    Stayed with my wife in a twin room. I was surprised that there was only one room key. The air conditioning could only be adjusted to High, Middle, or Low from the bedside panel, which was surprising! However, we were satisfied with the onsen and meals.

  • 4.83
    ルイロデレールクリスタル

    The ultimate relaxation

    This is my second visit. The open-air bath is wonderful. Both the Room and the Facility are clean and comfortable. The food is delicious, and since it's on a time schedule, it never gets crowded. Alcohol is charged separately.

  • 4.33
    ハレアキ

    Satisfied.

    The service provided by the front desk and restaurant staff, as well as the food, was excellent. One of the elevators was out of order, and there was a wait for the one that was operational. It took time to move up to the 4th floor as the stairs were also unusable. The loud noise when closing the bathroom door in the room was inconvenient, especially when going to the bathroom at night. The Facility may be old.

  • 5.00
    momo1317

    Thank you.

    Thank you for taking care of us again this month, following last month. The staff at the front desk and dining area were all kind, which was appreciated as we were with our young grandchild. I commented on the cleaning in my feedback from last month's stay, and it was improved. The room was properly cleaned, and we could use it comfortably. We were also satisfied with the bath and meals. Thank you very much. We will visit again.

  • 5.00
    阪神大ファン

    It's been about half a year, I think.

    I used it for the first time in a while. It was a Plan with breakfast only, but I was able to relax. I ate a full breakfast buffet from Western to Japanese cuisine. I enjoyed delicious dishes such as omelets, rolled omelets, simmered dishes, dried horse mackerel, grilled salmon, rice balls, and desserts. Since I ate a lot in the morning, I was able to get through lunch without eating much. I also enjoyed the pool. I was able to buy souvenirs cheaply by following on Instagram. I will use it again. I think the hot days will continue. Please take care of your health.

  • 4.50
    たねちゃんペッ

    Elevator out of order

    This is my second stay following 2022. I had a pleasant experience last time, and this time was no different. However, one of the two elevators was out of order, causing significant congestion. I hope it will be repaired soon. I also noticed another elevator just before checking out, so guidance to that one would have been appreciated.

  • 5.00
    しょたぼう

    Excellent

    The staff was very attentive, making our stay pleasant! The Room was clean, and the meals were excellent! We also thoroughly enjoyed the pool.

  • 3.17
    Y A M H

    Facility Equipment

    Coincidentally, there was a leak the day before our stay, and the main elevator was unusable, causing congestion and inconvenience. Our room was on the third floor where the leak occurred, so the hallway had a bad odor and passing through it each time was stressful. Although we were looking forward to it and were very disappointed, the outdoor illuminations and Halloween decorations were wonderful.

  • 4.50
    keytansan

    Repeater

    Seasonal fish such as ayu and hamo were featured. We enjoyed them deliciously.

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