รีวิวและความประทับใจจากผู้เข้าพักที่ Nagoya Tokyu Hotel

(จังหวัดไอจิ/นาโกย่า・ซาคาเอะ) [ทั้งหมด 564 ห้อง]
คะแนนรวม
4.41
ดี (203)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.48
  • สิ่งอำนวยความสะดวก
    4.43
  • การบริการลูกค้า
    4.67
  • อาหาร
    4.40
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.99
  • ความพึงพอใจ
    4.46
  • 5.00
    わがままもちこ

    As expected from Tokyu Hotel!

    This was my first stay, and I booked the Executive Floor Plan. Arriving by car, the grand, spacious entrance felt impressive. The parking lot has plenty of spaces, and the Hotel’s open atrium makes it feel elegant and expansive. There is a lounge and even a shopping mall (it’s wonderful that it has been maintained to this day). It truly felt like a long-established Hotel with a dignified presence. I was also genuinely impressed by the morning newspaper service—something that has almost disappeared at most hotels these days—and I really appreciated it. With the Executive Floor Plan, the bed was very comfortable, and at the Executive Business Salon on the first floor I could freely enjoy a great selection of light snacks and drinks, which made it feel special. The bathroom and toilet were separate, which was very pleasant. I also enjoyed having access to the gym. Breakfast was a buffet and delicious, just as its reputation suggests. Above all, the staff were kind. There are five elevators as well, so there was hardly any waiting time. I also appreciated being able to keep my car in the parking lot until 3:00 PM after check-out—it felt very considerate. As you would expect from a Hotel in central Nagoya, access is excellent, so we were able to enjoy sightseeing right up until departure time. This is exactly the kind of Hotel I love. My husband and I agreed we would like to return again. Thank you very much to everyone at Nagoya Tokyu Hotel for taking such good care of us.

  • 4.83
    孤独的旅人

    The Pride of a Full-Service Hotel

    Due to a sudden change of plans, I stayed for one night with a same-day Reservation. I arrived late and cautiously entered the building from the parking lot, but the bell staff, the front desk staff, and the restaurant staff the next morning were all exceptionally kind and helpful. While the building itself shows its age, it is well maintained, with power outlets and Wi-Fi available—no complaints at all. When I woke up in the morning, a newspaper had been slipped under my door. (Although I didn’t use them this time,) there were not only a pool and gym but even a small arcade. I also truly appreciated being allowed to use the parking lot until 3:00 PM (!) after checkout. Thanks to that, I was able to leave my car there until early afternoon and take care of various errands around town. Considering the price, it felt almost too generous to receive such full service these days—I really sensed Tokyu Hotel’s pride in hospitality. If I have another chance to stay in Nagoya, I would definitely like to stay here again. Thank you very much.

  • 5.00
    yukadayoo

    We had a relaxing stay.

    Both check-in and check-out were very smooth, with no waiting at all. Also, the breakfast buffet was very relaxing, as there were no large overseas tour groups. There was nothing unpleasant throughout our stay, and it was a wonderful Hotel that I would recommend to anyone who wants to unwind.

  • 4.80
    ゆーみん大好き

    When I asked where I...

    When I asked where I could buy a phone charger because I had forgotten mine, you immediately lent me one, which was a huge help. Thank you. The Room was clean and very relaxing. Everyone was very kind. I would like to stay here again.

  • 3.83
    ashrise

    The staff were kind and attentive.

    When I asked about nearby shopping, the staff were very kind and courteous. As we were traveling with a small child, their kindness was truly helpful. However, in the Room (we stayed in a Japanese-style room), there appeared to be nail clippings left by a previous guest, and the in-room bath felt rough to the touch, so we washed it before using it. For these reasons, I rated my satisfaction as 4.

  • 5.00
    ビアノさん

    I was able to relax.

    The Hotel was spacious and impressive, and in a great location. The staff were also very helpful. It’s a Hotel I would like to stay at again.

  • 4.17
    クラアド

    Accommodation

    It was a bit disappointing that I couldn’t watch YouTube, etc. on the TV. Other than that, I was satisfied. I stayed here to see a live show at Aichi Arts Theater. - The location is close to the venue, and there are plenty of restaurants and places nearby to spend time. - Breakfast was very delicious. Next time, I’d like to try Nadaman’s breakfast as well. - The Room was clean, and both the building exterior and interior were beautiful. - The staff were kind and explained the Facility clearly, providing pleasant service. I would like to stay again if I have the opportunity.

  • 4.17
    キャビアスパゲティ

    A Reliable Hotel

    I’m always satisfied with the great value, the friendly and attentive staff, and the excellent breakfast.

  • 5.00
    Paddington

    Highly recommended with confidence

    Because we had reserved lunch at the same Hotel, we arrived before check-in, but they allowed us to check in early and even delivered our luggage to our Room. Lunch was excellent in both quality and atmosphere. Next time, I would like to stay here with my husband.

  • 4.50
    maposhan

    We had a relaxing stay.

    The Room was spacious for a single and very clean. They also upgraded my stay, so I was able to relax and rest well.

  • 4.50
    manta0718

    Breakfast in Montmartre

    The made-to-order omelet service, where you can choose your ingredients on the spot, is back. I was disappointed and thought it had ended for good, but I’m glad it has resumed—it was delicious. The shrimp cutlet sandwich had plump, tasty shrimp, but it was a shame the bread was a bit hard.

  • 4.80
    こーこちゃんよ

    Suite Room

    I stay in the suite a few times a year, and the staff are always courteous. I also love the quiet club lounge. The breakfast buffet is delicious with a wide variety of options, so I always look forward to it. It’s within walking distance of Sakae, and there are convenience stores and drugstores nearby, which is very convenient.

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  • 3.83
    しおまろろ

    The breakfast select...

    The breakfast selection was excellent, including local Nagoya specialties, and everything was very delicious. The staff were all very kind and attentive. The Room was spacious and well cleaned, but I was concerned that the bath mat was already damp before use, and there was a slightly musty smell when I drew the rail curtain. Also, perhaps due to the location, I heard loud honking sounds several times early in the morning and woke up a few times. That part was a bit disappointing.

  • 3.83
    りょう２０２０

    Average

    This was my first stay at Nagoya Tokyu. As a city Hotel rather than one in a tourist area, convenience of transportation is an important factor in addition to the Facility and service. Overall, it felt average. It’s not bad by any means, but I wouldn’t call it exceptional.

  • 5.00
    令脩

    Excellent

    You can enjoy top-notch hospitality at an affordable price. Breakfast like this for just 10,000 yen is more than I could ask for. My future trips will definitely be with Tokyu Hotels.

  • 5.00
    far_long

    They upgraded me.

    Perhaps because this was my second stay in a row over two weeks, I was upgraded to the 14th-floor executive level. The Room had a Nespresso set, and the bed mattress had a pleasantly firm feel—Airweave. It was surprisingly comfortable to sleep on. This time I brought my shoes and workout clothes, so I made full use of the gym from early morning. Some Western runners were using the treadmill—so they must be here for the Women’s Marathon. It reminded me again that if it’s within budget, it’s always better to stay here.

  • 4.80
    far_long

    Definitely not like a typical business hotel.

    When staying in Nagoya, I often used to stay at a business hotel in the Sakae/Nishiki area, but when I checked Tokyu Hotel again after a long time, I found a relatively affordable Plan, so I stayed there for the first time in about 10 years. Access from the station is a bit tricky, but if you take a taxi from Nagoya Station, it’s no problem. Once you stay here, you can really feel the difference. By the way, the gym is free to use for two hours from 6:00 to 8:00 in the morning. I didn’t bring my own shoes, so I used rental shoes—being able to work out regardless of the weather is very convenient. Very satisfied.

  • 4.50
    ジェミニ84

    This Hotel is family-friendly and welcoming to guests with children.

    I stayed with my daughter’s family. We reserved two Rooms, and in my daughter’s Room for the family with children, they had thoughtfully prepared many items for my grandchild, including pajamas, slippers, a toothbrush, a child toilet seat, a step stool for the sink area, and a diaper trash bin. It was very helpful for traveling with children. Thank you very much. We also chose Nadaman Japanese breakfast, and my grandchild seemed to find the grilled fish especially delicious and finished it all. The lounge was quiet and well stocked with snacks and sweets. I also appreciated being able to take coffee back to the Room and enjoy it there.

  • 5.00
    レオさ

    A well-deserved treat for yourself

    I happened to stay here before, and I was impressed by the luxurious feel of the Room and the wide variety at the breakfast buffet. I also used the massage service, which was incredibly relaxing and excellent. A 12:00 checkout is a nice bonus too!

  • 4.00
    キャビアスパゲティ

    The breakfast is excellent.

    Great value with the reliable service and Facilities of the Tokyu Hotel. Above all, I really like the quality and variety of the breakfast at this Hotel.

  • 4.20
    nobu@0824

    A Hotel you’ll want to come back to again and again

    I stay here every time. The staff’s hospitality is truly outstanding, and I always have a comfortable stay. Their thoughtful attention to detail and warm communication make me feel at ease. The pricing is also very reasonable, and I’m very satisfied with the value for this level of service. This is a Hotel I would definitely like to use again in the future.

  • 3.33
    Notting Hill

    Aging and deterioration

    The guest room, especially the bathroom, is extremely outdated and poorly maintained. The air conditioning also does not work.

  • 4.33
    りんりんあい

    Satisfied.

    It was a very impressive Hotel. These days, it’s rare to find a place that carries your luggage to your Room. The staff member who brought it to my Room was very courteous. The amenities in the Room are simple, but I was satisfied. The large parking lot was also very helpful. I would like to stay here again.

  • 4.83
    ドライバ

    It was excellent.

    It had been quite a while since my last stay. Everything was perfect, but I would have appreciated having an ice maker available for self-service. I suppose I could have asked the staff, but I wasn’t sure about the instructions, so I let it go. It would also be nice if the drinks in the refrigerator were complimentary. I look forward to staying here again when visiting Nagoya. Thank you very much!

  • 3.60
    欲張りタンゴ

    Thank you for your patronage.

    I frequently visit Nagoya, and this property remains my top choice due to its excellent location, convenient parking, reasonable quality, and great value for money. This time, there was a minor issue for which I apologize for the trouble caused to the staff. However, I deeply appreciate their kind and professional response. While it's best if no issues arise, knowing that they handle situations properly gives me confidence to continue staying here in the future.

  • 3.40
    soo0216

    As a historic Tokyu ...

    As a historic Tokyu Hotel, the staff's hospitality was truly kind and exceptional. However, to mention a few points: There was a band-aid stuck on the peephole from inside the Room, and the sanitary bag for women still contained items left by previous guests.

  • 3.80
    みたらし好き

    The hairdryer is out...

    The hairdryer is outdated and ineffective. Please consider upgrading it. The bathroom was clean.

  • 3.50
    ---うめちゃん---

    The breakfast buffet was disappointing.

    The hotel is a bit far from the station, but I chose it because it had good access to the places I wanted to visit this time. The front desk staff provided excellent service and made me feel at ease. However, I was disappointed with the breakfast buffet. The table we were guided to was terrible—it was at the very end, fully visible from the outside corridor, making it uncomfortable and cold with a draft around our feet. For some reason, only a few seats in that area had cheap-looking chairs that felt like they belonged in a food court of a local shopping center. I think hotel staff should try dining at those tables themselves once. There were open tables by the window with nice views or closer to the food area, so it was truly upsetting why we were seated there instead. The variety of dishes was limited, and none of them stood out as particularly delicious. Desserts were also scarce, making this breakfast experience one of the most disappointing I've had at hotels in this class so far.

  • 4.50
    サムシモー

    Spacious and comfortable

    The spacious layout was very accommodating for my father in a wheelchair. The parking lot was not mechanical, allowing us to freely go back and forth multiple times for loading and unloading luggage, which was very convenient.

  • 4.50
    木村泰子

    Everything was excellent except for the bathroom.

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